continuous listening, strong engagement
Voice
Voice is a platform that listens to the voice of people to boost engagement and great work climate.
CLEAP-Voice engages your people by involving them in constant feedback and gives the pulse of the organization, with direct analysis on the areas to focus to boost engagement and great work climate.
Listening to and engaging People
Research shows that there is a clear link between Employee Engagement and organisational performance through innovation, collaboration and staff alignment to the organisation objectives. It is therefore of utmost importance to listen to the voice of your people as key inputs for continuous improvement. But how can we implement a continuous feedback from our people and take the right actions to adapt and improve while keeping the focus strategic objective and buiness constraints? This is what CLEAP-Voice does…
Voice of the organisation, of teams and individuals!
Voice can be used at organization level to listen to all employees and analyse results through any demographic categories; at team level to build team spirit and work on team high performing factors; or at individual level to support people in their development. Our custom models and indexes are based on best-practice models and organisational behaviour theories. We have a database of more than 800 questions that we use to ensure we can ask for the right feedback on the right priorities.
How it works
Key features include:
- Web-based surveying people with multi-language questionnaires
- Feedback analysis with internal benchmark comparisons across the organisation structure and with demographic filtering
- High impact factor analysis through mutli-criteria linear resolution
- Quantitative and qualitative analysis of feedback (verbatim)
- Results on web-platform and (c) Microsoft Office software for quick ntegration into Managers working document
- Trend analysis based on historical results
- and much more..
The solution can be built on FACTREND, can work standalone or can be directly interfaced to any HRIS.
Keep the pulse!
Surveys are usually conducted at a certain frequency. To keep the pulse, Voice can be deployed at regular intervals in order to identify trends. This can be done by using FacTrend base data to interview specific employee groups at specific time. New hires can raise their voice on specific topics about 2 months after starting for instance.
Highly flexible, choose who can raise their Voice, on what topic and at which frequency
The platform is fully customizable and easy to use. Surveys are administered by CLEAP, and reports are delivered on the platform or through specific pre-defined format (PDF, Powerpoint,…). You have full power to decide on who is surveyed, with which questionnaire and at which frequency.
What customers say about it
“We work with CLEAP (Optimis) both at Tetra Pak and at Sidel on bringing our Employee Engagement process to a new performance level, using the “Voice” platform. They support us in the design, the execution and the support of this process and their contribution is highly valuable both in terms of strategic guidance and in terms of timely and qualitative execution. I really appreciate their customer orientation, their ability to proactively propose solutions, their flexibility to adapt to new situations, their overall professionalism and their willingness to help us succeed.”
Roberto Bettini, former VP Human Resources, Sidel Group
Our technology
CLEAP uses statistical and regression analysis to identify what has most impact on engagement. Internal benchmarking is also used to compare various employee segments and to identify where the impact can be made. This guidance to managers is highly appreciated and our clients often make huge progress over time by focusing on the areas that matter.